Urban Outfitters

Explain to me why a company cannot determine the final cost at the time of purchase?

I recently made a purchase from Urban Outfitters.  The order acknowledgement came up with the following:

I didn’t pay attention to the “Estimated” part of this because its something I would not expect to see.  I did catch it after I received the shipment confirmation and noticed the increase in charge.

I’ll need a really good explanation as to why a company in today’s world… hell, even a company from 5 to 10 years ago… can not calculate the exact total of an order at checkout time.  Its inexcusable… and for me, its also my last order with UO.

~ by Genevieve on 2009.04.02.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: