Urban Outfitters

Explain to me why a company cannot determine the final cost at the time of purchase?

I recently made a purchase from Urban Outfitters.  The order acknowledgement came up with the following:

I didn’t pay attention to the “Estimated” part of this because its something I would not expect to see.  I did catch it after I received the shipment confirmation and noticed the increase in charge.

I’ll need a really good explanation as to why a company in today’s world… hell, even a company from 5 to 10 years ago… can not calculate the exact total of an order at checkout time.  Its inexcusable… and for me, its also my last order with UO.

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~ by Genevieve on 2009.04.02.

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