Exxon and the expiration date

I logged into the Exxon site to pay my monthly credit card bill.  The site has recently had an update and went from being the look of something tossed together is a panic to something halfway usable.  I needed to update my telephone number so I clicked over to the account information page.  I click into edit and was presented with the following (cropped and pertinent data whited out):

Everything appears to be straightforward, except for the Expiration date.  What the hell is that?  There’s no place for a credit card number so I ignore it.  Too bad for me.  Can’t update the telephone information without an Expiration date.  So I email customer service:

and some time later I get the following response:

Guess what? They dont know what it is either.


~ by Genevieve on 2009.04.01.

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