Harry and David

Mother’s Day is two weeks away so it was time to do a little shopping. My grandmother absolutely loves the Harry and David petits fours, so I always get her some. I was just about to click the submit button when I noticed an additional charge (see below, underlined in red). H&D are now tacking on a 0.27 fuel surcharge per package. This is the first online store I’ve seen do this, but I suspect its not going to be the last with gas prices being what they are.

From a business perspective I would bury this cost somewhere else. An itemized additional cost may keep some consumers from clicking submit (but not me).

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~ by Genevieve on 2008.04.27.

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