You can’t be an asshole

This has to be one of the best articles I’ve read on what the true role of IT should be.  I learned years ago that everyone loses when IT plays the asshole card.  You users you hate you and in turn they find ways to go around you.   IT is really IS… as in “Information Services”.  You exist to provide a service to the users… and if you think otherwise you are in the wrong line of work.

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~ by Genevieve on 2007.02.24.

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