I went to the Apple store tonight to return an iPod on warranty.  Its my stepson’s 40GB.  Bad hard drive (again). He is now on his 4th one in less than 2 years.  If you are thinking about getting one, get one with Flash storage i.e. a Nano.  Portable and moving parts… in this case spinning parts… do not mix.

As for the service, the first time took a while but we got a replacement. The second took longer — it had a dent and it cost me an Apple Care warranty — but we got it… with some hesitancy on their part (and rightly so with the dent).  This time was a breeze.  Congrats to the Genius Bar… and to Apple.


~ by Genevieve on 2006.10.10.

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